Yachtpon provides brokerage services (by managing bookings) in the pleasure boat charters. Through yachtpon.com the client books the charter, and if applicable, rents a boat to the final service provider, in accordance with the terms and the price agreed with the provider. All the boats on yachtpon.com are offered by Yachtpon which acts as a mediator and whose responsibility is limited to bringing into contact the client with the final service provider, who is solely and directly responsible for the provision of the service. Yachtpon is not responsible for the provision of the service and, therefore, does not have the obligation to answer in the event of the non-fulfilment or the incomplete fulfilment of the contracted service with the final service provider, with whom the client has contracted the service. The client acknowledges that the service provided shall be the exclusive responsibility of the final service provider. Nevertheless, Yachtpon informs that all the final service providers have been explicitly requested to meet the requirements of the service, according to the sector standards and to the rental contract. The non-fulfilment of this obligation by the final service providers, implies that Yachtpon may exclude them from its website.
The client expressly accepts this limitation of liability of Yachtpon and, in consequence, Yachtpon is only responsible for managing and formalising the booking of the chosen boat, and of managing the payment of the deposit of the rental, according to the conditions and measures established and the characteristics advertised. The client acknowledges that the final service provider may not accept the booking, in which case Yachtpon will offer the client alternative boats or the full refund of the amount paid.
Although we aim to perform the service as advertised on yachtpon.com, we cannot verify or guarantee that all the information is precise, complete or correct. The final service provider is responsible for the information about boats (prices, configuration, features, extras, etc.). Yachtpon does not verify this information and, therefore, the final service provider is the only party responsible for the veracity and accuracy of such information. The client accepts that any complaint in this sense will be made directly and exclusively against the final service provider. Without prejudice to it, we inform you that Yachtpon requests the final service providers to give accurate and correct information; otherwise, they may be excluded from its website. Any incident, we recommend to be reported to firstname.lastname@example.org . The rental contract will have the duration stated in the boat holiday request, without prejudice to being subject to the contract regulation to subscribe to the final service provider. Any change in its duration, should be informed to Yachtpon.
In order to rent a boat with Yachtpon and so with the final service provider, there are the following steps:
Agents/boat owners/charter companies and brokers are referred as the final service provider. Yachtpon offers final service providers the possibility to advertise their boat for free in the online platform yachtpon.com with a description, features, images, prices. Final service providers should formalise the ‘Charter Agreement’/ contracts by any means offered by the law, including e-contracting methods through a webpage or an email, telephone recording, digitised signature, electronic signature, as well as that they may be stored, organised or copied, by any available means. It’s also important that final service providers should be able to prove ownership of their advertised boats at any time.
Travellers/holidaymakers will pay an initial deposit of 10% (this will be the first instalment of the charter price) upon booking through Yachtpon’s payment gateway. Afterwards, the ‘Charter Agreement’/contract will indicate when the charter balance is due and how it has to be paid. The clients are obliged to make the outstanding payment(s) within the indicated dates. The payment methods accepted by Yachtpon are those made through the Yachtpon’s payment gateway by debit or credit cards such as Visa and Master Card, as well as bank transfers in pounds or euros. However, the final service providers may have different payment methods.
Clients will get a full refund for cancellations made within 48 hours of receiving the ‘Charter Agreement’. After that time, the rental contract with the final service provider will tell travellers the terms for a refund in case of cancellation. In case that the cancellation terms are not stated in the contract or it’s not signed yet, then the following penalties will be applied:
To process cancellations, Yachtpon might charge up to 500€ to the client for management costs.
Nevertheless, there are events that, and without prejudicing the rental contract, the clients don’t comply with the payments due dates, or don’t comply with the rules and the current legislation when using the boat (e.g. exceeding the number of people on board, sailing beyond authorised limits for the boat) as well as they might fail to present the required documentation to steer the boat, before boarding in contracts where Skipper has not been hired or they may show insufficient skills to steer the boat. In all these cases mentioned above, Yachtpon has the right to trigger an automatic termination of the contract and/or booking, without compensation, or refund of the amount paid by the client.
Yachtpon’s logo, texts, graphics, layouts, pictures, videos and other intellectual property contexts made available on yachtpon.com are owned by Yachtpon and no license is granted to the clients, yacht owners, brokers or agents. You may not print or otherwise make copies of any such content without our express prior permission.